Privacy policy

This site uses cookies, including third parties, for indispensable technical functions, statistical purposes, use of socials.
By closing this banner, scrolling this page or clicking any of its elements, you consent to the use of cookies.

European regulation for the processing of personal data, 2016/679 (GDPR)
Data Protection and Confidentiality Policies
This document describes the Privacy Policy for the use of the site and the online booking platform used

Collected data and purposes
The information acquired during the booking or the request for availability are only those strictly necessary to correctly inform the manager, or the data relating to the booker's registry and any information for the management of the booking guarantee shown on the form.
The website uses a third-party platform as a technical tool for online booking and for managing requests and communications with site users.
The owner of the data is the manager; the controller is the company that manages and technically develops the booking platform.

The data acquired are: Name, Surname, Address, Email, Telephone Number, Occupants, period of stay and any additional information useful to manage the regular booking process in the structure, execution of legal obligations (e.g. administrative, tax, accounting, etc.), provision of services, and if explicitly requested, the reservation guarantee data. For security purposes, the IP address of the device used by the user and the viewing times of the pages can also be collected.

The collected data are used to provide the booking service, for the realization of proposals for a stay in case of availability request and can be used for statistics and market research inside the manager. The refusal to provide data from the operator deemed fundamental may make it impossible to provide the service. In the specific case in which the user has explicitly requested the optional registration upon receipt of the newsletter, the structure will have the authorization to send any promotional newsletters, from which the user may at any time request the blocking of sending and removal of the 'email address.

Data protection
the company that manages and technically develops the booking platform, on behalf of the manager, uses the best technologies and services related to the security of information residing on the servers, including: - data Center with biometric access and 24x7x365 surveillance and the following certifications HIPAA, HITECH, Privacy Act, ISO 9001, SOC 1/2/3, PCI DSS Level 1;
- the servers are protected by latest generation Firewalls and powerful Antivirus;
- all communication of sensitive data takes place in SSL / VPN protected mode;
- checks are regularly carried out by external companies for PCI certification and IT infrastructure security.

Storage, Access, Modification and Cancellation of Data
The user has the right to request the manager at any time to know which data has been stored and can request any modification or complete cancellation. This activity can be carried out by the structure within 30 days of the communication received. The request can be made by contacting us here: [email protected]. The data will be kept for a maximum of 10 years.

Links to other websites
The booking platform used by the manager may contain links to external sites, the manager is not responsible for the Privacy Policy applied on these online platforms and the user is advised to consult the information notes provided by the relevant third parties.

Cookies and other tracking technologies
The booking platform uses technologies useful for the correct functioning of the online booking process. Other tracking technologies are also used for statistical and marketing purposes provided by third parties. This document provides for the communication of our information only, for further information refer to the Google Analytics / Marketing and Facebook Policies.

Other communications
The manager will not communicate the data received to any commercial organization without the explicit consent of the end user. If any communication of data from administrative bodies, judicial authorities or government agencies is requested, it will always and in any case operate in compliance with the laws in force.

International transfers
All the data collected is currently resident in technological infrastructures within the European Union. In the case of transfers outside the EU, we will make sure that we use services within countries that comply with the requirements of the laws in force in Europe.

Breach notification
Data protection is for the primary question manager. It is our commitment to invest in their protection. In the event of a breach of the system and data theft, we will advise the people involved within 30 days by putting in place all the necessary countermeasures.

Changes to this Policy
With the exception of the limits of the applicable legislation, we reserve the right to update this Policy to make known the changes to our data processing procedures, giving notice of the update clearly on this web application and, as required, obtaining the consent of the 'user. Each update will become effective immediately after publishing updates to this Policy and will apply to all user data collected or, when requested, with the user's consent. The latter agrees that he will periodically review this information. If we make changes we will change the "Last Updated" date at the top. The user is free to decide whether or not to accept a modified version of this Policy, but by accepting it as it has been modified, the user is requested to continue using our online booking service. If the user does not adhere to the new terms or to any modified version of this Policy, his only option would be to terminate the use of our service. If we make changes to this Policy that impact materially on previously collected user data, we will obtain the prior express consent of the user.

the Data Controller is the manager:
Giovanni Battista Sasso, via Rosmini 67, 39100 Bolzano
Data processing manager is the booking platform:
Solutions Plus srl, Sp156 Bitonto - Palese Aeroporto, 28, Bari, VAT 07375150724